Getting error code 0x87e0000f when trying to install or update games on Xbox or through the Microsoft Store can be super frustrating. It usually points to some corruption in cache files, broken permissions, or service hiccups. Kind of annoying how Windows sometimes makes this harder than it should be, especially if you’re just trying to get that latest game running or update smoothly. These errors pop up mostly after crashes, failed installs, or system updates messing with the store cache or the Xbox app’s config. So, the main goal here is to fix whatever cache or settings got tangled up, make sure your system is up to date, and ensure all relevant services are humming along correctly.
Doing these steps often clears the weird stale data and resets things enough to get your installs or updates back on track. Results? Usually, the error goes away and you can continue your gaming binge. Sometimes, things are a bit stubborn, but most of the time, fixing cache, permissions, and services does the trick. Just don’t be surprised if, on some machines, you need to reboot a couple times or re-sign into your accounts after these tweaks. But hey, it’s worth a shot to get things moving again.
How to Fix Error 0x87e0000f When Installing Xbox Games
Clear Cache and Reset the Xbox App
This is kind of the first line of defense since cache issues are often behind the problem. Especially if the store or Xbox app keeps giving weird errors after crashes or updates. Clearing the cache resets a lot of the temporary data that might be out of sync or corrupted. The idea is to give the app a fresh start without uninstalling everything completely.
On some setups, this can be as simple as running wsreset.exe
, which Microsoft provides specifically for clearing the Store cache. On others, you might need to fully reset the Xbox app through Settings. Doing this wipes out local app data, cache, and resets permissions, which can fix broken configs or permissions that block game installs. And yes, you’ll have to sign back into your Xbox account afterwards. But generally, your cloud saves or installed games stay safe — it just resets local stuff.
- Resetting Store cache:
Press Windows + R, type
wsreset.exe
, hit OK. A blank command window flashes then closes — that’s normal. After that, the Store will open up, and cache should be cleared. - Full Xbox app reset:
Open Settings (Windows + I) > Apps > Installed apps. Find Xbox in the list. Click the three dots (…) next to it, then choose Advanced options. Scroll down and click Reset. Confirm reset, then restart your PC. Once back, reopen Xbox and see if the error is gone.
Some folks say this step alone cleared up their errors. On one machine it worked the first time, on another, you might need to do it twice or throw in a reboot. Windows cache bugs are weird like that.
Make Sure Windows is Fully Updated
Because of course Windows has to make it more complicated than it needs to be. Outdated system files or missing updates can cough up these errors by breaking communication between the Xbox app, store, and Microsoft services. Making sure your Windows installation is current can fix compatibility hiccups and missing components that cause install failures like 0x87e0000f.
Check for updates:
Press Windows + I > Windows Update > Check for updates. If it finds anything, go ahead and download it all. Reboot your PC afterward to make sure everything’s installed properly. Also, consider running optional updates if available, especially ones related to graphics, gaming, or store components. Sometimes these contain updates to Gaming Services or certificates that fix weird install issues.
Verify Xbox and Store Services Are Running
If critical background services aren’t working or enabled, your Xbox app can freak out and show errors during game installs or updates. These services handle account auth, multiplayer connection, and game data sync — all of which need to be running smoothly.
To check this:
Press Windows + R, type services.msc
, hit Enter. Look for services like: - Xbox Accessory Management Service
- Xbox Live Auth Manager
- Xbox Live Game Save
- Xbox Live Networking Service
- Microsoft Store Install Service
Right-click each, go to Properties. Set Startup type to Automatic and click Apply. If any of these aren’t running, start them manually by clicking Start. Do this for all, then reboot and retry.
If that still doesn’t fix it, it’s time to consider reinstalling the Xbox app. Sometimes, the app itself gets corrupted or its files end up broken after updates or crashes.
Reinstall the Xbox App (if needed)
Head to Settings > Apps > Installed Apps. Find Xbox in the list, click the three dots (…), and choose Uninstall. Then, open the Microsoft Store, search for “Xbox, ” and hit Install. If this fails with a hard uninstallation, you can also try PowerShell:
This forces the app to uninstall entirely — sometimes necessary if the app refuses to go quietly. Reinstalling resets everything and clears leftover corrupt files.Get-AppxPackage *xboxapp* | Remove-AppxPackage
Following all these steps will typically get the Microsoft Store and Xbox app back into good shape, allowing game installs and updates to proceed without that annoying error.
Summary
- Run
wsreset.exe
to clear the store cache. - Reset the Xbox app from Settings, then reboot.
- Make sure Windows is totally up to date, including optional updates.
- Check that Xbox and store services are running and set to automatic.
- If needed, reinstall the Xbox app completely.
Wrap-up
Most of the time, these solutions do the trick — cache, permissions, and service checks tend to fix the root causes behind error 0x87e0000f. Of course, Windows can be weird about these things — some setups need a couple tries or even a full reboot. But if anything, these steps give a good shot at clearing the roadblocks without a full OS reinstall or messing with system files. Fingers crossed this helps someone get their game downloads moving again without pulling their hair out.